At Seatherny Outdoor Living Ltd, we understand some customers prefer to pay with finance, so we’ve partnered with established credit brokers, Ideal4Finance, to enable you to spread the cost with monthly payments.
All types of holiday lets can benefit from the financial rewards offered by installing a hot tub.
Find Out More
Seatherny will accept any returns within 14 days of receipt.
A full refund will be issued within 7 working days following receipt of the goods back to us. Return postage & packing will be deducted from the refund amount unless this has been organised directly with a carrier of your choice. If the original packaging is not also returned, a repackaging fee will also be deducted from the refund along with a cleaning and sanitising fee. This will be confirmed to you at the point collection is arranged. It is advisable that prior to any return, you take photographs of the item in case any damage occurs during transit back to Seatherny. Please contact us on hello@seatherny.co.uk should you wish to organise a return.
Items can always be returned if they are defective. Opened items will be accepted back opened if defective. Seatherny must be informed of defective items within 48 hours of delivery with photographic evidence if applicable. In this instance, a repair or partial refund will be agreed depending on the nature of the damage. Please note, damage to the step, cover or skirt will only warrant return if the items are unused.
To organise a return, please contact us directly on hello@seatherny.co.uk stating the reason for the return along with any evidence supporting your request. Please provide full details of the damage/fault and we will advise on the next steps to get this sorted for you.
Had a great service from this company. Arrived on time, great hot tub and answered any later questions very quickly. We run an air bnb Hillcot Glamping and the hot tub has been a huge hit for wonderful star gazing. It is taking a lot of use and still looks good and works well. We would definitely recommend them and would buy another!! Thank you George and team.
Loving our new Hot Tub from Serenity Spas, Fantastic company to deal with and nothing was to much trouble. Communication was excellent and they answered all our questions. I would highly recommend them to anyone looking to purchase a new Hot Tub.
We’re proud to announce that we’ve been recognised as a WhatSpa? Approved Retailer and Manufacturer for 2025 — a trusted mark of excellence within the hot tub industry. This prestigious approval highlights our ongoing commitment to outstanding product quality, expert advice, and exceptional customer care. Every WhatSpa? Approved business is independently assessed for professionalism, service, and aftercare, so you can buy with total confidence. Whether you’re choosing your first hot tub or upgrading to something new, our WhatSpa? accreditation assures you’re dealing with one of the UK’s most reputable and reliable spa specialists.
