At Seatherny Outdoor Living Ltd, we understand some customers prefer to pay with finance, so we’ve partnered with established credit brokers, Ideal4Finance, to enable you to spread the cost with monthly payments.
All types of holiday lets can benefit from the financial rewards offered by installing a hot tub.
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Free delivery of all hot tubs and swim spas providing the delivery is within a 100 mile radius of our Northern Depot in Chesterfield.
If the delivery address falls outside this area, the delivery cost is charged at £2.10 per mile after 100 miles and is calculated at the checkout.
We will endeavour to make delivery of your items within two weeks. Any unforeseen delays will be discussed with you. Please speak to us BEFORE placing an order if you require items for a particular date and we will do our best to accommodate you.
If you receive items in error, please contact us at hello@seatherny.co.uk immediately upon receipt and we will rectify this for you. We cannot accept liability for items received in error if we are not notified within 48 hours in writing.
In the unlikely event that your order arrives damaged, please contact us within 48 hours so that we can rectify the issue for you. Let us know in detail, the nature of the damage and include any photographic evidence if applicable. In this instance, a repair or partial refund will be agreed depending on the nature of the damage. Please note, damage to the step, cover or skirt will only warrant return if the items are unused.
To organise a return, please contact us directly on hello@seatherny.co.uk stating the reason for the return along with any evidence supporting your request. Please provide full details of the damage/fault and we will advise on the next steps to get this sorted for you.
Had a great service from this company. Arrived on time, great hot tub and answered any later questions very quickly. We run an air bnb Hillcot Glamping and the hot tub has been a huge hit for wonderful star gazing. It is taking a lot of use and still looks good and works well. We would definitely recommend them and would buy another!! Thank you George and team.
Loving our new Hot Tub from Serenity Spas, Fantastic company to deal with and nothing was to much trouble. Communication was excellent and they answered all our questions. I would highly recommend them to anyone looking to purchase a new Hot Tub.
We’re proud to announce that we’ve been recognised as a WhatSpa? Approved Retailer and Manufacturer for 2025 — a trusted mark of excellence within the hot tub industry. This prestigious approval highlights our ongoing commitment to outstanding product quality, expert advice, and exceptional customer care. Every WhatSpa? Approved business is independently assessed for professionalism, service, and aftercare, so you can buy with total confidence. Whether you’re choosing your first hot tub or upgrading to something new, our WhatSpa? accreditation assures you’re dealing with one of the UK’s most reputable and reliable spa specialists.
